Gumroad file not downloading

Password recovery. Recover your password. Tuesday, November 23, Get help. GFX Download. COM is our only File hosting service. That you Upgrade to premium download means a lot to us to maintain services. In this case, please use Google DNS and you will get rid of trouble.

If you can not extract the compressed file file corrupted If there are any error messages or warnings that appear. If you see any error messages such as the ones below , please take a screenshot and send them to us. If you do not work full-time as a tech support agent and thus do not know how to take a screenshot, this website will teach you how.

Don't worry - it's easy, and fun if you are easily amused! Please contact us and we can help you out. Still need help? Contact Us Contact Us. My purchase isn't downloading There are a few reasons why a download may not be working from Gumroad. Here are the most common: Downloading on Mobile Devices Are you trying to download a file through the browser of your mobile device phone or tablet?

Instead, please use our mobile app to download files directly to your device, or: Download the files to your laptop or desktop computer Sync the files to your device. You can do this through iTunes , or My Computer , or whatever set-up your device requires Speed It may be the case that your internet connection doesn't support downloading large files when downloading big files, sometimes your ISP has a time out limit such as the one you have purchased.

Browser Issues Gumroad supports all modern, updated browsers. Extensions If you have extensions or add-ons running - such as Adblock, Ghostery, etc. Help us help you To get an error report for us, please do the following: 1. On your desktop or laptop, go to your download page in the Firefox or Chrome browsers 2. Right-click the page anywhere you like! Click Inspect Element 4. Or are you downloading the files like you would any other download from the Internet and specifying the local Dropbox folder on your computer as the save location?

I am using the direct connection between Gumroad and Dropbox, and I asked them first about this. They said the problem was with Dropbox. So here I am. You can reach out to Dropbox Support but I'm willing to bet that Gumroad will need to talk to them themselves. Any direct connection like that is handled using the Dropbox API a programming interface available to third-party developers for integrating Dropbox with their own apps. It's the third-party developers that use the API to build that connection.

Dropbox won't know anything about it. If there's a problem between Gumroad and Dropbox, then Gumroad will likely need to contact Dropbox directly to resolve it. What I wound up discovering by trial and error is that it'll download if you tell Gumroad to save it to Dropbox, two times in a row.

At least that's what's been working for me. That seems to belatedly trigger the transfer. Did this post help you? If so please mark it for some Kudos below. If so please press the ' Accept as Solution ' button to help others find it. Did this post not resolve your issue? If so please give us some more information so we can try and help - please remember we cannot see over your shoulder so be as descriptive as possible!

Gumroad will not let you download videos to dropbox or computer as it prevents piracy. This is what I am lead to believe after i just purchased some videos to put on my ipad for a long flight. However it was not said at the time I could not do that Gareth: Saving to Dropbox has some weird rough edges, but eventually works if you keep poking at it.